Specialist II, Credentialing

Position Summary:

The Specialist II, Credentialing helps guide advanced placement newly entering their experiential learning course learners through their final credentialing needs to help support learners in the successful completion of the Experiential Learning (EL)and the program. The incumbent will provide guidance on navigating credentialing systems, and be a key point of contact regarding credentialing needs for Direct Focused Care (DFC).

The salary range for this position is between $25 to $27 per hour .

Essential Function and Responsibilities:

  • Provides exceptional customer service to a large group of learners while helping to navigate the College Catalog, credentialing systems, requirements from the Center for Disease Control (CDC), purchase and completion of background checks and drug screens, and build transparency and understanding of expectations during the completion of the program.
  • Collaborates cross-functionally to facilitate the onboarding of credentialing for new admission to the College.
  • Guides learners in creating their profile within the credentialing portals.
  • Contacts learners to assist in maintaining and restoring credentialing compliance.
  • Review compliance in multiple systems to complete audits and determine appropriate contact and action.
  • Participates in additional training and compliance activities to promote additional learning and understanding of credentialing processes and policies.
  • Provides guidance to fellow collaborators and learners on policies, procedures, and the requirements for experiential learning courses to attend their on-ground experience.
  • Participates in the successful implementation of other functional projects as they arise.

Qualifications and Education Requirements:

  • Post-secondary education is required.
  • Demonstrated experience producing professional communication and correspondence is required.
  • Demonstrated experience providing a high standard of customer service.
  • Demonstrated experience with Microsoft Office products is preferred.

The College requires all new Collaborators to attend New Collaborator Orientation (NCO) for one week in Salt Lake City, Utah. Travel, food, and lodging accommodations will be paid for by the organization.

Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it).

At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 1,600 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!